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BayGroup
baygroup@cus_teamflow_123.demo· Growth (with add-on)
Intelligence recommends personal outreach this week
$1,788.00 MRR at risk
High-value customer not engaging and historically doesn't recover. Last-chance personal touch before deprioritizing.
Engagement: red (4 sent, 0 opened in last 30 days)Recovery history: red (1 of 4 prior failures recovered)Value: high (top 25%, $149.00/mo)
Confidence: high·Phase 1 rules · live signal
Amount
$149.00
Decline
soft
Detected
19d ago
Aug 5
Customer age
350d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_123
Customer sinceSep 2025
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Previous failures (3)
49d agosoft$149.00
77d agoexpired$149.00
83d agosoft$149.00
Recovery timeline
6 of 6 steps executed↺
4hr retryCard declined
19d agoExecuted Aug 5, 2026
✉
Day 1 emailEmail sent (AI)
18d ago"Your payment did not go through"
Executed Aug 6, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
17d agoExecuted Aug 7, 2026
✉
Day 3 emailEmail sent (AI)
16d ago"Payment update needed"
Executed Aug 8, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
12d ago"Account access at risk"
Executed Aug 12, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
5d ago"Two weeks since your payment failed"
Executed Aug 19, 2026
○ Not opened○ Not clicked